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Features

Your website. Your conversations. Your next job.

Start with a website built around your services. Add tools for customer messages, reviews, and follow-up as your business needs them.

Each higher package includes the one below it.

Managed Website

A website that makes it easy to choose you.

Show the services you offer, the places you work, and how to get in touch. We plan and design your website, then keep it hosted and maintained.

See package pricing →
Example managed website package with a service-business site on laptop and phone and website care symbols.

Your website foundation

  • Website pages planned around your business
  • Designed for phones, tablets, and computers
  • Hosting and technical maintenance
  • Contact or estimate request form
  • Website SEO foundations
  • Free revisions

Your services, clear on every screen.

A website planned around your services, with a clear way to call or request an estimate on phones, tablets, and computers. Hosting, technical maintenance, and free revisions keep the site cared for.

Demo service-business website on a laptop and phone, showing services and a clear request-a-quote button on both screens.

Put the right pages in the right places.

Plan your services, service area, and contact pages around the questions customers ask. Clear headings, page titles, and descriptions provide the website SEO foundation. Two pre-launch revision rounds give you room to review the details.

Demo website page plan connecting Home to Services, Service area, and Contact, beside page title and description settings.

Give customers a clear way to ask for help.

A contact or estimate request form collects the details you need to start a conversation. Customers can explain the job from a phone or computer, and your team handles the response.

Unfilled demo estimate request form on desktop and phone with name, email, service needed, and message fields.

Keep your website current without another chore.

Hosting and technical maintenance are included. Need to change your hours, update a service description, or swap a photo? Your package includes free revisions. Larger changes are scoped separately.

Fictional home-services website beside hosting, technical maintenance, and content update tools, with an example service-hours edit.

Managed Website + Customer Connection

Keep customer conversations together.

Give website visitors a number to call or text. Send a text back after a missed call, see connected messages in one inbox, and use the mobile app when you’re away from your desk.

See package pricing →
Example customer connection tools combining a shared inbox, a received customer text, calls, and a new-review notification.

Everything in Managed Website, plus

  • A dedicated number for website calls and texts
  • Automatic text replies to missed calls
  • One inbox for connected customer messages
  • Mobile app access
  • Automatic customer review requests
  • Low Review Protection
  • Review monitoring and alerts

Give a missed caller a way to reply.

A dedicated number handles website calls and texts. When a call is missed, an automatic text can invite the customer to explain what they need. Your team picks up the conversation.

Concept of a dedicated business call-and-text number and an automatic missed-call reply received in a customer’s SMS app.

Keep connected messages in one place.

Read connected customer messages in a shared inbox and access conversations from the mobile app. You and your team handle replies, appointments, and customer decisions; BearGorilla sets up and supports the tools.

Fictional SMS and email conversations in a desktop team inbox beside a matching mobile conversation with a demo contact.

Request honest feedback. Stay aware of new reviews.

Send automatic review requests and receive review monitoring alerts. The example shows a customer receiving a review link by text. Feedback tools do not filter who can leave a public review or guarantee ratings.

Customer phone receiving an SMS asking for an honest review through a placeholder link, beside a conceptual new-review alert.

Managed Website + Sales System

Know which leads need your attention.

Keep customer records and potential jobs organized in a pipeline built around your sales process. Assign leads, alert your team, and set up agreed follow-up automations.

See package pricing →
Example sales system with a lead pipeline, team assignment, and a follow-up task.

Everything in Customer Connection, plus

  • Customer records and lead tracking
  • Lead stages set up around your sales process
  • Connect supported inquiry sources to your sales pipeline
  • Automatic lead assignment and team alerts
  • Follow-up automations for your sales process
  • Initial system setup and training for your team
  • Priority support for your pipeline and automations

See where each potential job stands.

Organize customer records and inquiries by stages that fit your sales process. Supported lead sources connect to your pipeline so your team can see the contact, assigned owner, and next step.

Conceptual sales pipeline with fictional opportunities in New inquiry, In conversation, and Quote sent stages, including contact, owner, and source.

Make the next action clear to your team.

Agreed automations can assign an inquiry, notify a team member, and create a follow-up task. In this example, a website inquiry is assigned to Sam, who is prompted to contact Alex. Your team takes that next step.

Explanatory diagram connecting a fictional website inquiry from Alex to a notification assigning Sam and a client-team follow-up task.

Start with a system your team knows how to use.

We connect supported inquiry sources, configure and test your agreed pipeline and automations, and provide initial team training. Priority support covers your pipeline and automation needs. Your team stays responsible for conversations and sales.

Example setup diagram showing inquiry connections, pipeline configuration, and a team training walkthrough.

Choose the tools you’ll actually use.

Tell us how inquiries reach your business and where follow-up gets difficult. We’ll help you choose a package and confirm the pages, supported connections, and automations in your proposal.